All new accounts must complete a New Account Request form. New accounts are subject to territory approval. Donna Sharp, Inc. reserves the right to decline any new account at its sole discretion. The new account approval process takes approximately 2 to 3 weeks. Opening orders must be prepaid by credit card.
Initial opening order must be at least $500.00 wholesale, subject to new account approval. Reorders with a wholesale cost of less than $200.00 will incur a $10.00 handling charge. Orders with a wholesale cost of less than $50.00 may not be accepted.
Minimum purchase quantities apply per product as indicated on price list. Although the website may allow you to order less than the required minimum quantity, your order is still subject to minimums and may be subject to delay, cancellation, or additional fees.
Orders must be placed with a Donna Sharp, Inc. authorized factory representative; or via internet, mail, fax or e-mail to:
Donna Sharp, Inc. reserves the right to reject any orders based on current credit worthiness, and to cancel any orders that have been on credit hold for sixty (60) days or more.
IN HOUSE RUSH:
Rush requests are subject to Donna Sharp, Inc. preapproval and must be received prior to 12:00 p.m. EST. In house rush orders will incur actual shipping charges plus a $25.00 handling charge.
All invoiced pricing is subject to change.
All shipments will be billed at wholesale prices prevailing at the date of shipment.
STANDARD PAYMENT TERMS:
Opening orders require credit card payment. Retailer may then apply for net thirty (30) day terms. A Donna Sharp® credit application must be signed by the client when applying for net thirty (30) day terms.
MANNER OF PAYMENT:
Payment of invoices is to be remitted to:
Donna Sharp, Inc.
Payment will be accepted in the form of: 1) Checks (payable to Donna Sharp, Inc.) There will be a
$25.00 service charge on all returned checks. 2) VISA, Master Card, American Express or Discover Terms for each order are set at the time the order is placed. It is not acceptable to put your Net 30 invoice on a credit card at the end of thirty days.
DEDUCTIONS FROM PAYMENT:
You shall not be authorized to make any deductions from payment for returned merchandise, shortages, etc., until you receive the express written authorization from Donna Sharp, Inc.
FOB Shepherdsville, Kentucky 40165. Net thirty (30) day orders are shipped via UPS prepaid with an additional $6.00 per carton handling charge. Smaller back orders are shipped via UPS charges only. Credit card orders are charged an 8% to 20% fee for shipping and handling, based on region.
Shipping charges for orders placed through https://www.donnasharp.com/ are calculated at the time of order based on the carrier and method selected and may vary from orders placed through other channels. The shipping fees are based on the weight of the order, destination, and the current rates of the carrier.
Donna Sharp, Inc. will accept drop ship orders by special contract only. There will be a $10.00 drop ship charge in addition to regular shipping and handling fees.
Donna Sharp, Inc. reserves the right not to accept back-orders less than $75.00. Back-orders between $75 and $100 will be held for 30 days. Back-orders between $101 and $3000 will be held for 60 days. Customers with backorders greater than $500 will be contacted before canceling. Back-orders greater than $3,000 will be held open as needed.
Upon discovery of a shipment shortage, the client shall file any claim directly with the carrier.
Upon discovery of a merchandise shortage, the client shall file any claim with Donna Sharp, Inc. within ten (10) days of being invoiced for the merchandise. All claims shall include an invoice number, and if such claim is not received within ten (10) days of being invoiced, the claim shall be deemed waived and shall not be honored by Donna Sharp, Inc.
All requests for returns must be approved by an authorized factory representative. Returns must be received with the Return Authorization packing list and the Return Authorization number must be clearly marked on all cartons. Returns will be refused if the Return Authorization is not on the box. Once authorization for a return has been granted, the return must be shipped freight prepaid within thirty (30) days of the date the return authorization was issued to:
Donna Sharp, Inc.
Donna Sharp, Inc. will charge a 20% restocking fee on all authorized non-defective returns. Product must be in new condition.
Returns will only be accepted where there is a manufacturing defect. Returns will not be accepted if not notified within thirty (30) days of the receipt of merchandise.
CREDIT FOR AUTHORIZED RETURNS:
Appropriate credit for returned merchandise will be issued after receipt and inspection of said merchandise. Deductions from payments shall not be made until credit memorandum is received by customer. Handcrafted items may, at times, have minor variations in stitching and/ or size. These variations, however, will not affect the use, beauty or durability of the product. Determination whether such merchandise is defective shall be at the sole discretion of Donna Sharp, Inc. If merchandise received is not in resalable condition when returned, including all law tags attached, we will notify you in writing, and you will have thirty (30) days from notification in which to reclaim your merchandise.
It is a federal offense to remove law tags from product.
CUSTOM DESIGNED MERCHANDISE/SPECIAL ORDERS:
Donna Sharp, Inc. can produce custom designed merchandise provided minimum quantities are met. These orders must be received in writing and may require a deposit at the time the order is placed. Once these orders are approved by both parties, they are not subject to change, cancellation, credit or return by the client.
Special Design fees may apply to customized orders.
The sale of merchandise from any division of Donna Sharp, Inc. via the internet is strictly prohibited without the express written authorization of Donna Sharp, Inc. At this time we are not accepting any new internet customers. Please refer to the Donna Sharp, Inc. internet policy for consideration.
Donna Sharp, Inc. Internet Sales Policy Statement. DONNA SHARP, INC, IN ORDER TO PROTECT, MAINTAIN AND PRESERVE THE QUALITY IMAGE ASSOCIATED WITH ITS BRAND, HAS DEVELOPED THE FOLLOWING POLICY REGARDING THE SALE, PROMOTION AND DISPLAY OF DONNA SHARP® PRODUCTS, IMAGES AND GRAPHICS ON THE INTERNET. THE USE, DISPLAY, PRESENTATION, SALE, OFFER FOR SALE, OR PROMOTION OF ANY DONNA SHARP PRODUCTS OR REPRODUCTIONS VIA THE INTERNET OR ANY OTHER ELECTRONIC MEANS INCLUDING, BUT NOT LIMITED TO, EBAY.COM, WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF DONNA SHARP, INC. IS STRICTLY PROHIBITED. THE USE, DISPLAY OR PRESENTATION OF THE DONNA SHARP® NAME (OR ANY REASONABLE VARIATION THEREOF), TRADEMARKS, TRADE NAME, LOGO OR REPRODUCTION, COPY, FACSIMILE OR LIKENESS THEREOF OR ANY OTHER MATERIAL PROPRIETARY TO DONNA SHARP®, INC. VIA THE INTERNET OR ANY OTHER ELECTRONIC MEANS INCLUDING, BUT NOT LIMITED TO, EBAY.COM, WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF DONNA SHARP, INC. IS STRICTLY PROHIBITED. IF YOU WOULD LIKE TO APPLY FOR THE AUTHORITY TO LIST DONNA SHARP® PRODUCTS VIA THE INTERNET OR ANY OTHER ELECTRONIC MEANS, PLEASE CONTACT OUR SALES MANAGER. PROPERTY OWNERSHIP RIGHTS:
All trademarks, service marks, trade names, logos, banners, graphics, digital images and copyrighted material are the Property of Donna Sharp, Inc. and any goodwill associated therewith or inuring there from are the exclusive property of Donna Sharp, Inc. Any merchant purchasing products from Donna Sharp, Inc. agrees that no right or license is granted for any use of such marks or property of Donna Sharp, Inc. unless granted in writing and used in the form provided by Donna Sharp, Inc. No such mark or property of Donna Sharp, Inc. may be altered, modified, created or used in derivative form, including misspelling, and any such use must be in a form approved in writing by Donna Sharp, Inc. No mark or property of Donna Sharp, Inc. may be used in any manner which disparages or portrays us in a competitively adverse, negative or poor light and all merchants purchasing products from Donna Sharp, Inc. or any division thereof agrees to cooperate with us and take any reasonable additional actions requested by Donna Sharp, Inc. to effect, perfect, confirm, protect and defend our interest in the marks and property of Donna Sharp, Inc.
These terms and conditions are effective January 1, 2014. Wholesale prices subject to change without notice.